Welcome to JOIAS (“Website”, “we”, “our”, or “us”). By accessing and using our website, https://joias.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order
Acceptance of Terms
By accessing, browsing, or purchasing products from JOIAS, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Returns Policy.
If you do not agree with any part of these terms, please do not use our website.
Eligibility
To use our website and place orders, you must:
Be at least 18 years of age.
Have the legal capacity to enter into a binding agreement.
Provide accurate and complete information during registration and checkout.
Account Registration
Customers may create an account to access additional features and manage their orders.
You are responsible for:
Maintaining the confidentiality of your account credentials.
Restricting access to your account.
All activities conducted under your account.
JOIAS shall not be liable for any unauthorized use of your account.
Product Information
We strive to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate.
However:
Product colors may vary slightly due to screen settings and photography.
Minor variations in appearance, finish, or packaging may occur.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR).
We accept payments through:
Razorpay
UPI
Credit Cards
Debit Cards
Net Banking
Cash on Delivery (COD), where available
JOIAS reserves the right to modify prices at any time without prior notice.
Order Acceptance
Placing an order does not guarantee acceptance.
JOIAS reserves the right to:
Refuse or cancel any order.
Limit quantities purchased.
Reject suspicious or fraudulent transactions.
Cancel orders due to stock unavailability or pricing errors.
If payment has already been made, a refund will be processed as applicable.
Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery timelines are estimates only and may vary due to:
Courier delays
Weather conditions
Public holidays
Unforeseen circumstances beyond our control
JOIAS shall not be held liable for delivery delays caused by third-party logistics providers.
Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by our Refund & Returns Policy.
Customers are advised to review the policy before placing an order.
Cash on Delivery (COD)
COD service is available on selected serviceable pin codes.
JOIAS reserves the right to:
Restrict COD availability.
Cancel suspicious COD orders.
Refuse future COD orders for customers with repeated order refusals or Return-to-Origin (RTO) history.
Intellectual Property
All content on this website, including but not limited to:
Logos
Product Images
Graphics
Text
Designs
Website Layout
is the exclusive property of JOIAS and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
User Conduct
Users agree not to:
Provide false information.
Engage in fraudulent activities.
Attempt unauthorized access to the website.
Disrupt website functionality.
Use the website for unlawful purposes.
Violation of these terms may result in account suspension or legal action.
Limitation of Liability
To the maximum extent permitted by law, JOIAS shall not be liable for:
Indirect damages
Consequential losses
Loss of profits
Business interruptions
Data loss
arising from the use of our website, products, or services.
Third-Party Services
Our website may utilize or link to third-party services including:
Razorpay
Shiprocket
Courier Partners
Google Analytics
JOIAS is not responsible for the policies, actions, or practices of third-party service providers.
Force Majeure
JOIAS shall not be liable for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Government actions
Strikes
Transportation disruptions
Internet outages
Pandemics
Privacy
Your use of our website is also governed by our Privacy Policy.
By using the website, you consent to the collection and use of information as described therein.
Modifications to Terms
JOIAS reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
Customers are encouraged to review this page periodically.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.
Contact Information
For any questions regarding these Terms & Conditions, please contact us:
JOIAS
Address: H-3, Krishna Nagar, Ghaziabad-201009, Uttar Pradesh, India
